A Chargebach of Six Figures by an Online Casino has Messed Up Payments

Posters that can be soon on gambling forums all over the Internet for several weeks, have been asking worried questions regarding rumors concerning the white label provider business Be The Dealer Company, that it is experiencing financial problems.

These rumors were actually supported by reports by some online casino players that they had been experiencing long delays in payouts, and this week when a Be The Dealer manager was forced to reassure players that the company was still in ample health but that it was managing its way through processing difficulties that was brought about due to a large charge back of six figures. To support this reassurance, payments were made to several players who had been among those who were complaining.

Here is the complete content of the statement of the BTD management:

Postponed payout to online casino players during recent weeks has acknowledged by BeTheDealer which admits that it has experienced some such problems.

The company reports that such events have occurred because of a very major chargeback, which had been contested by the company. This challenging to the chargeback resulted in a major six-figure amount that is being temporarily withheld by one of the company’s payment processors. This action is reported as being normal and in line with the company’s processing guidelines.
In order to best deal with this problem, "BeTheDealer Online Casino has substituted the processor with various alternative processing solutions. According to the company, this has resulted in a disruption and has led to manual processing during the period of changeover.

According to a company spokesman there is little need for concern since the basic business remains thriving and the situation itself has presently been resolved. By next week, according to the spokesperson, the payment backlog will have been absolutely eliminated and all payments in the future will be processed in good time. To eliminate any possibility that this might reoccur in the future, the company has introduced a well known backup processing solution.

In fact, Be The Dealer Casino is now expanding its operations and will be recruiting an extra 16 employees in order to sufficiently enhance its product appeal and support.

All players who have been affected by delays are receiving apologizes from the company which also thanks them for their patience and ongoing support.

It is well known that such support can be expected to wane if a recurrence of slow pays occurs, and that BTD will be under player watchfulness for the immediate future.

Back to Online Gambling News - January 2006
Online Casino Latest News
Online Casino News Archive