Sun Vegas Casino Review

Review Sections: bonuses, bonus rules, customer support, games, credibility, deposits and withdrawals, message boards rumors, personal conclusion, visit casino

Sun Vegas Casino is part of Vegas Partner Lounge Group and powered by Microgaming software. They are licensed by the Kahnawake Gaming Commission, Mohawk Territory of Kahnawake, Canada and are members of eCogra. In addition, there is a link to Gamblers Anonymous on their home page. Sun Vegas has won six awards from gambling.com

Bonuses *
Sun Vegas Casino is offering a 150% welcome bonus on your first deposit (maximum bonus is $60).

Regular players can enjoy a deposit bonus that ranges from 5% to 15%, depending on the amount spent monthly and the method of deposit. They also have a loyalty program where each $10's bet equals 1 loyalty points. New players receive an automatic 250 points for free.
Please note that regarding loyalty points, roulette and craps do not apply.

* please note that the bonuses listed above may not be up to date. check the casino website to get the updated bonus details

Bonus Rules *
For the initial deposit bonuses players must wager 15X the deposit plus bonus amount. All versions of blackjack do not count towards the initial bonus wagering requirement.

However, for the deposit method bonuses (between 5% - 15%) the wagering requirements are only 10X the deposit plus bonus amount. The initial deposit and the 5% - 15% deposit bonuses can not be used together.

Slots and Keno are counted at full points for the wagering requirements. However, for all further bonuses (i.e. not including the the initial bonus) Video Poker, Blackjack, Roulette, Baccarat, SicBo and Craps games count one quarter (1/4) of all wagering requirements.

Danish, Chinese, Japanese, Polish & Israeli Players must wager at least 20X the deposit and bonus amount for all bonuses.

The maximum total NETeller, Payspark, Click2Pay, UseMyBank, Wire Transfer, FirePay, MoneyBookers and Credit Card bonus payable in a month is $3000.00.

* please note that the rules listed above may not be up to date. check the casino website to get the updated bonus rules details

Customer Support
Sun Vegas Casino offers phone, fax, live chat and email support. Customers from the following countries have toll free phone and fax numbers to contact customer service: USA, Canada, United Kingdom, Australia, Israel, Germany, Portugal, Hong Kong, Italy, France, Japan, Singapore, Taiwan, Korea, and Denmark. Email and Live Chat support are also available.

Sun Vegas Casino cares about their players. There is a link to Gamblers Anonymous on every page of their main site.

Games
Sun Vegas Casino is powered by Microgaming and boasts an impressive amount of games to choose from. Players can choose from the browser or download versions of the casino. The download version has over 200 games in the casino to enjoy. Microgaming offers the best playing options of any software provider out there. Players can choose regular or expert mode and even have an option on how many automatic spins their slot game should do. Everything is clear, well laid out and user friendly.

Credibility
Sun Vegas has from the very beginning shown all of their cards regarding their games. They have all of their audits from PriceWaterHouse Coopers listed on their PriceWaterHouse Coopers link, located at the bottom of the page, dating back to November 2002.

Deposits and Withdrawals
Sun Vegas Casino offer the following deposit methods: Visa, Mastercard, Solo, Switch, Delta, Neteller, Click2Pay, FirePay, Citadel, PaySpark, UseMyBank, and Moneybookers. Different deposit methods allow for deposits in different currencies, however the casino itself supports $US dollars, $ Canadian Dollars, £ British pounds, and € Euros. The minimum deposit is $20.

Minimum withdrawal amount is $50/ €50/ £50. The withdrawal methods available are as follows: Solo, Switch, Check (FedEx cost $35.00 and takes 3-5 working days), Click2Play, Neteller, FirePay, Wire Transfer ($25 fee), and CFT (Credit Fund Transfer to Visa Cards only available to European Based Visa Card Holders). A security review with documentation will be required for your withdrawal request.

Message Boards Rumors *
I looked up Sun Vegas and found 2 million articles about – Vegas, as in the city. Not especially helpful. I did some more searching and only found things were the casino itself was announcing the bonuses on offer. Not helpful as to how the players feel. I'm taking the no news to be good news.

* please note that the "Message Boards Rumors" section is information taken from message boards and is impossible to verify

Personal Conclusion
Good. I liked their terms and conditions which I think are extremely fair. They have no reputation on the message boards (where no news is good news). Their Live Chat took too long to reply. They need to quit being so cheap in the customer service department and hire more people. My only real complaint would be the lacking of tournaments in the range of bonuses offered.

Visit the Casino
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