Havana Club Casino Review

Review Sections: bonuses, bonus rules, customer support, games, credibility, deposits and withdrawals, message boards rumors, personal conclusion, visit casino

Havana Club Casino is a member of Fortune Lounge Casinos which offers a wide selection of games and full service customer support. They are licensed by the Kahnawake Gaming Commission, Mohawk Territory of Kahnawake, Canada and approved by eCogra.

Bonuses *
Havana Club gives a matching sign-up bonus for new players on their first two deposits up to $300! Receive a 100% matching bonus up to $100 on your first
deposit and a 50% bonus up to $200 on your second deposit.

As a Fortune Lounge Group casino Havana Club has larger bonuses on offer. Currently players can win up to $170,000 in prizes and be in a draw for $20,000 in
cash. Just opt-in and qualify for a tournament to be included in the final draw.

Receive a deposit match for your first deposit via Neteller, Click2Pay, and FirePay. Weekly tournaments present the opportunity of winning thousands of dollars just to play your favorite games.

To claim your bonus from Havana Club players must go to the "Claim Your Bonus" page on their site and submit their email and account information.

* please note that the bonuses listed above may not be up to date. check the casino website to get the updated bonus details

Bonus Rules *
Havana Club Casino gives two consecutive sign up bonuses to players. The first matching deposit bonus is 100%, maximum $100. The second matching bonus is 50%, maximum $200. The deposit amount must be wagered within 72 hours of depositing before the bonus is given, otherwise the player will not receive the bonus. The player must request the bonus on Havana Club's website on the "Claim Your Bonus" page. The bonus will be credited within 6 hours of the request, assuming that the wagering requirements have been met.

Once the bonus has been credited the player must wager 15X the deposit plus bonus amount before being able to withdraw funds. This means if you deposit $100 and receive a $100 bonus you must wager $100 before you can request and receive the sign up bonus. After receiving the bonus you must wager an additional $3000 before being able to cash out your winnings. Blackjack can only be a maximum of 20% of your wagering amount. In other words, if you have to wager $3000 to be able to cash out only $600 of that is allowed to be blackjack wagering.

Players from Denmark have a higher wagering requirement for the sign-up bonus. They must wager 20X the deposit plus bonus after receiving the bonus before being able to cash out. The following games are also restricted towards the wagering requirement: all forms of Blackjack, Craps, Sic Bo, Red Dog, all forms of Baccarat, all forms of Roulette and Progressive Roulette tables, all forms of Power Poker and Video Poker except Deuces Wild. If you are from Denmark we recommend you check the terms and conditions for each bonus you go for before applying for the bonus. Most bonuses on Havana Club have higher requirements for players from Denmark.

All deposit match bonuses must be wagered 10X the deposit plus bonus before being able to cash out. Again, the deposit amount must be wagered within 72 hours of depositing before the bonus is given, otherwise the player will not receive the bonus. The 10X wagering requirements are only counted after the bonus has been added to the players account. This is an important point to note as if you are on a roll before you receive your bonus it doesn't count towards the wagering requirement.

Most bonuses require the basic wagering the deposit amount before receiving the bonus and then the 10X deposit plus bonus wagering requirements before being able to cash out. Generally bonuses can not be used in conjunction with each other, in other words you can not get a first deposit by Click 2 Pay bonus with your Sign up bonus. They must be used separately.

Jacks or Better Power Poker, Jacks or Better Video Poker, Jacks or Better 10 Play Power Poker, Baccarat, Craps, Roulette and Sic Bo do not count towards the wagering requirements on many of the bonuses given. It's best to check the site for the details relating to each bonus. Craps and Roulette are exempt from all wagering requirements.

* please note that the rules listed above may not be up to date. check the casino website to get the updated bonus rules details

Customer Support
Players can reach Havana Club customer support via Live Chat, email, fax, or phone. Toll free phone support is offered to the following countries: USA, Australia, Canada, France, Germany, Hong Kong, Israel, Italy, Malaysia, Portugal, Singapore, Taiwan, Thailand, and United Kingdom. Toll free fax is available for players from the USA and UK. If you live outside of these areas you can place a request for a phone call from them on the site. Players don't have to spend any of their own funds to contact someone from Havana Club's customer service.

Games
Havana Club is powered by Microgaming, a very stable gaming operator with a wide array of games available. The design is cutting edge, the play is smooth and fast and the games themselves have helpful options. Review your game history by clicking on the Playcheck red checkmark in the upper right corner of the menu. All of the important details regarding a game are clearly listed when you scroll over it on the menu (for the download version). Choose between the download or browser casino. The browser casino is Flash which is less heavy than Java online casinos and more stable.

Selection of Browser games:
• 51 Slots games
• 15 Video Poker games
• 23 Table games (including 7 versions of Blackjack)
• 7 Progressive Slots

The download casino has over 100 games available, including the famous Tomb Raider slots game.

Credibility
Havana Club has all of their games independently tested by PriceWaterHouseCoopers since 2003. All of the test results are posted on the website for your review. Risk Sentinel is fraud management software that protects Havana Club from online fraud.

Microgaming, the software used for Havana Club's games, is a member of the IGC (Interactive Gaming Council).

Deposits and Withdrawals
Havana Club accepts Euro(€), Pound(£) and US Dollar($)deposits. Neteller, Click2Pay, and FirePay are the preferred methods of deposit and come with a first deposit matching bonus. Minimum deposit is $20.

Players can deposit via Neteller, Click2Pay, FirePay, Instadebit, PaySpark, UseMayBank, or credit card.

Players can receive their withdrawals via Check, Click2pay, NETeller, FirePay, ACH Transfer, Solo and Switch debit cards (UK £ only). Minimum cashout is $20. The amount of the withdrawal less than, or equal to, the original deposit amount will always be refunded back to the original deposit mechanism first e.g. . NETeller, credit card, or FirePay. After this amount has been credited players can receive their winnings via whatever method they prefer that is applicable.

Message Boards Rumors *
The message board results for Havana Club are standard for Fortune Lounge. Someone didn't read the terms and conditions well enough and then got upset when they didn't wager enough on the right games. This is the problem of the individual and not of the casino.

* please note that the "Message Boards Rumors" section is information taken from message boards and is impossible to verify

Personal Conclusion
Havana Club is a good deal. The bonuses are great, the software is Microgaming so you couldn't ask for better, and the terms and conditions are strict but clear.

Fortune Lounge has a mixed bag for a reputation. Some people love them because of their bonuses, which are quite good. Others don't like their terms and conditions and the fact that they are quite strict at not varying from their terms and conditions. This is not a reason to dislike a place in my opinion, they state everything clearly, and it is simply up to the player to do the reading.

Overall Havana Club is a well done casino that safe to put your money in and gives a lot of great incentives to regular players.

Visit the Casino
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