Casino Grand Bay Review

Review Sections: bonuses, bonus rules, customer support, games, credibility, deposits and withdrawals, message boards rumors, personal conclusion, visit casino

Casino Grand Bay has been online since May 2001 and offers a wide selection of games and full service customer support. They are licensed by the Kahnawake Gaming Commission, Mohawk Territory of Kahnawake, Canada and approved by eCogra. The casino is offered in English, Italian, Spanish, French, and German.

Bonuses *
Casino Grand Bay offers a 150% sign-up bonus up to $150 for your first deposit. However, the Signature Invitation Bonus is a special initial deposit bonus offered directly to special new players. This bonus amount varies depending on the player and is given by email invitation only. The 150% sign up bonus is available to everyone.

The Wild Joker Bonus is for real players and any amount up to $1000 given at random while you are playing. Occasionally Casino Grand Bay does percentage bonuses based on the amount of chips a player purchases. Information regarding bonuses is sent out via email.

Every player is automatically a member of the Casino Grand Bay loyalty club. Wagering $10 earns players 1 point; 1000 points may be redeemed for $10.

UPDATE (MAY 2006): Casino Grand Bay now offers 100% bonus up to $555

* please note that the bonuses listed above may not be up to date. check the casino website to get the updated bonus details

Bonus Rules *
Wagers on Craps, Roulette, Baccarat, Sicbo, Progressive-Poker Ride, Paigow Poker, Cyberstud Poker, Table 3 card Poker all forms of Blackjack and all forms of Video Poker are exempt from contributing to the wagering requirements.

For the regular initial deposit 150% bonus the player must deposit a minimum of $20. The maximum bonus given is $150. The deposit amount must be wagered within 72 hours of depositing before the bonus is given, otherwise the player will not receive the bonus. Once the bonus has been credited the player must wager 15X the bonus amount before being able to withdraw funds.

The Special Invitation initial deposit bonus has different wagering requirements. The player will receive a matching bonus up to $500, depending on the amount offered in the invitation. Players may or may not be required to wager the amount of their deposit before being able to receive their bonus. The rules on this vary on the invitation given and the variables will be listed in the invitation. The wagering requirements after the bonus is given are 15X the bonus plus the deposit amount. Please note that this is different than the regular initial deposit bonus where it is 15X the bonus amount only.

Percentage bonuses have a wagering requirement of 15X the deposit plus bonus amount. To qualify for additional bonuses players must make a minimum deposit of $20 between bonus offers. This means you can not play in this casino for the bonuses only, as bonuses will not be granted if you do not make regular purchases between events.

Danish players are excluded from receiving the Welcome Bonus. Subsequent bonuses and promotions are still applicable to Danish players.

Any Danish player in receipt of a gift voucher from Casino Grand Bay will qualify to redeem that gift voucher, and further, this player will be fully entitled to all Welcome Bonuses. This voucher needs to be redeemed in full.

* please note that the rules listed above may not be up to date. check the casino website to get the updated bonus rules details

Customer Support
Casino Grand Bay offers toll free phone and fax numbers to players from: USA, UK, Germany, France, Netherlands, Italy, Canada, and Australia. All other contact is via email.

Games
Casino Grand Bay is powered by Microgaming which means the gaming operator is stable and has the widest array of games available online. The design is cutting edge, the play is smooth and fast and the games themselves have helpful options. Review your game history by clicking on the Playcheck red checkmark in the upper right corner of the menu. All of the important details regarding a game are clearly listed when you scroll over it on the menu (for the download version). Choose between the download or browser casino. The browser casino is Flash so which is less heavy than Java online casinos and less prone to crashing.

Selection of Browser games:
• 51 Slots games
• 15 Video Poker games
• 23 Table games (including 7 versions of Blackjack)
• 7 Progressive Slots

Their download casino had more games than I could count. The only thing missing are multi-player games and live gaming, but you can't have everything, and they do offer more than most. Check out their slots games and look at the detail they put into the design.

Credibility
Casino Grand Bay puts every effort to assure the player that their games are fair and honest. I certainly would feel comfortable placing my money there. They are independently reviewed monthly by PriceWaterhouseCoopers and post every review they have had done online dating back to 2001. In addition approval by The Internet Content Rating Association (ICRA) is listed clearly on their website

Deposits and Withdrawals
Nine deposit methods are available from Casino Grand Bay from the usual credit card / Neteller / Firepay options to personalized banking.

Minimum withdrawal is $30. Most withdrawals are credited within 24 hours depending on the deposit method. As most casinos, security documentation will be required on your initial withdrawal and may be required from further subsequent withdrawals.

Casino Grand Bay has maximum default purchase settings for credit cards. To change any of your settings you must contact the casino.

Message Boards Rumors *
I couldn't find anything derogatory about Casino Grand Bay. They are considered to be one of the better Microgaming casinos when it comes to bonuses and fast payouts. It has a great reputation as a fair, honest, and safe casino. Everything a player is looking for.

* please note that the "Message Boards Rumors" section is information taken from message boards and is impossible to verify

Personal Conclusion
Microgaming makes wonderful software, so the rest is up to the casino. Most casinos have had some sort of PR debacle during the lifetime of their existence. That I was unable to find anything negative about this casino speaks volumes about its reliability and trustworthiness.

Casino Grand Bay doesn't offer Live Chat, which is a standard in most online casinos today, and I see that as a rather large negative. However, if you only need help occasionally then this shouldn't be a deterrent.

Overall the site rules were clearly laid out and weren't too over the top. Casino Grand Bay is a nice casino with fast payouts and honest gaming. You can't get much better than that.

Visit the Casino
Click here to visit Casino Grand Bay